Return policy

SpiceCube Return Policy:

We want you to be completely satisfied with your SpiceCube experience. If for any reason you are not, we offer a hassle-free return policy within 30 days of your purchase.

30-Day Return Window:

You have 30 days from the date of purchase to initiate a return for your SpiceCube product. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.

Easy Returns Process:

1. Contact our customer support team to notify us of your intent to return.
2. Our team will provide you with a return authorization and instructions on how to return your SpiceCube product.

Return Shipping:

Return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service to ensure your return is received.

Refund Process:

Once your return is received and inspected, we will process your refund within 2-5 business days. Refunds will be issued to the original payment method.

Exchanges:

If you received a defective or damaged item, we will happily exchange it for the same product. Please contact our customer support team for assistance.

Questions or Concerns:

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer support team.

Thank you for choosing SpiceCube. We appreciate your trust in our products and are committed to ensuring your satisfaction.